Privacy Policy

Last updated: October 1, 2023

Overview

QUESS 360 – Pharmacy Solutions – Powered by BCE Pharma Inc. is committed to protecting your personal information and privacy.

The confidentiality and security of your personal data are priorities for us. Whether obtained through our website, web platform, or a verbal exchange, personal information will only be used to support our organization’s activities and in accordance with applicable laws.

This Privacy Policy explains how we collect, use, retain, and disclose personal information.

We reserve the right to modify this Privacy Policy without prior notice. Any revised version will be published on our website.

Scope

This Privacy Policy applies to all QUESS 360 activities, including activities conducted through our website and services.

This includes situations where you:

  • Register for training
  • Use our tools or services
  • Browse our website
  • Request information
  • Communicate with our team

By accessing or using our services, you acknowledge the collection, use, and disclosure of information as described in this Privacy Policy.

Information We Collect

We may collect and process the following information:

  • Name
  • Email address
  • Business address
  • Payment information
  • Links clicked on our website
  • Content viewed on our website

How We Use Your Information

We use collected information to:

  • Process training registration requests
  • Provide requested information
  • Create, complete, or modify your customer or user record
  • Communicate with you
  • Evaluate employment applications
  • Provide technical or customer support

When information is required for another purpose, we will request your consent unless applicable law permits or requires otherwise.

How We Share Your Information

We do not transfer personal information to third parties without consent, except in limited circumstances.

Information may be shared with:

  • Analytics providers, including Google Analytics
  • Information technology service providers
  • Other service providers required to operate our services

These third parties are expected to use personal information only for the purpose for which it was provided and not retain it longer than necessary.

We may also disclose personal information:

  • To comply with applicable laws or regulations
  • To comply with a court order or legal process
  • To enforce agreements with us
  • To enforce this Privacy Policy

Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected.

Certain information may be retained for longer periods where required for:

  • Legal or regulatory compliance
  • Reporting requirements
  • Protection or enforcement of legal rights
  • Fraud prevention
  • Other legitimate business purposes

Anonymous or aggregated information that does not directly or indirectly identify an individual may be stored indefinitely.

Your Rights

You may have the right to:

  • Access personal information held about you
  • Request that inaccurate information be corrected
  • Request that information be updated
  • Request deletion of personal information where legally permitted
  • Modify or withdraw consent where legally permitted

Requests may be submitted to:

Email: support@quess360.com

Requests will be handled in accordance with applicable law and within a reasonable timeframe.

Security

We use reasonable security measures intended to protect personal information under our control against:

  • Loss
  • Misuse
  • Unauthorized access
  • Unauthorized alteration

Contact the Data Protection Officer

Questions regarding this Privacy Policy or the use of personal information may be directed to:

Data Protection Officer
QUESS 360 – Pharmacy Solutions
1275 Boulevard Dionne, Suite 202
Saint-Georges, Québec G5Y 0R4
Email: support@quess360.com
Telephone: 1-877-822-5051